Hide Score from Agents
We have implemented the option to hide score from agents in the […]
We have implemented the option to hide score from agents in the […]
Now you can identify by the selected period: Evaluations Quality index Most […]
We have released a new improvement within our system, in the part […]
We have improvements to the “Productivity per Monitor”! Now you can use […]
One of the main concerns of any company is providing good customer […]
The agent that is the leader in failures is not always the […]
To facilitate the process of resetting the agent’s password, now, on the […]
We’ve made big changes to our user administration page! Now you can: […]
Previously, when moving an agent to a new supervisor team, there was […]
We inform you that as of September 1, 2022, CYF Free (our […]
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