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Category: CYF Quality Updates

January 19, 2023January 27, 2023Uncategorized

New view on training needs report

The agent that is the leader in failures is not always the […]

December 21, 2022December 21, 2022Uncategorized

Password resetting

To facilitate the process of resetting the agent’s password, now, on the […]

December 13, 2022December 13, 2022Uncategorized

New User Administration Page

We’ve made big changes to our user administration page! Now you can: […]

October 11, 2022October 11, 2022Uncategorized

Find supervisors more easily

Previously, when moving an agent to a new supervisor team, there was […]

August 16, 2022August 16, 2022Uncategorized

CYF Free Changes

We inform you that as of September 1, 2022, CYF Free (our […]

August 3, 2022August 5, 2022Uncategorized

Now CYF can have your face!!

When entering CYF Quality, you will notice a new icon on the […]

May 3, 2022May 3, 2022Uncategorized

Improvements and News in CYF Quality — April 2022

Extension of the “Username” field up to 100 characters. Disabled operations are […]

October 4, 2021October 4, 2021Uncategorized

Improvement in Evaluations by agent report

Hello there, Continuing to inform you that we have another new feature […]

June 7, 2021Uncategorized

New way of feedback available!

As you know, previously CYF Quality had 2 types of feedback, electronic […]

May 25, 2021Uncategorized

Manual contact insertion in hours

Are you not aware of the news? I’ll tell you 😊 Now […]

Recent Posts

  • New view on training needs report
  • Password resetting
  • New User Administration Page
  • Find supervisors more easily
  • CYF Free Changes

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