CYF Quality

Triple the productivity of all your operation.

Make the whole quality management more efficient with our free call center quality assurance software. Quickness and easiness from the installation to the sending of feedback to agents.

speech analytics

CYF Analytics

Rethink your call monitoring method.

Define your own criteria to identify different call types, presence or absence of certain words or phrases, sequences, repetitions, word families or synonyms, etc. Let the software do it for you.