We have implemented the option to hide score from agents...Read More
The right suite to improve your
Call Center's Customer Satisfaction.
CYF Quality AI
Take your quality assurance to the next level, without paying anything for it.
Stay on top of everything that happened in your customer service, effortless and automatically.
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Once you start using our software platforms, meet our customer service team and learn on your own with online resources.
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News from CYF
New filter on agent history page
Now you can identify by the selected period: Evaluations Quality...Read More
Improvement in Disagree By Agents (Ended)
We have released a new improvement within our system, in...Read More
New filters in Productivity Per Monitor
We have improvements to the “Productivity per Monitor”! Now you...Read More