Monitoring

Triple the productivity of your quality monitoring team.

Make the whole quality management more efficient with our call center quality monitoring system. Quickness and easiness from the installation to the sending of feedback to agents.

monitoria
speech analytics

Speech Analytics

Rethink your call monitoring method.

Define your own criteria to identify different call types, presence or absence of certain words or phrases, sequences, repetitions, word families or synonyms, etc. Let the software do it for you.

Automation

Stop doing manual processes.

Identify where and in which procedures your operation is wasting time, such as searching for information, copying and pasting data from other screens, and a host of other things that take unnecessary time. Automate them and save time.

automacao

Users