See everything.
Miss nothing.
Quality. Insights. Recorder. Three products, one company, built to give you total visibility into how your business actually runs.
Make all quality monitoring more efficient.
Build scorecards, evaluate interactions, and track performance — manually or with AI doing the heavy lifting.
Know your customers. Automatically.
Every morning, AI reads yesterday's conversations across every channel and delivers a structured report — before your first meeting.
Every screen. Every session. Recorded automatically.
Download, run, and it starts recording. No setup, no configuration — screen and audio capture for any business.
One stack. Every angle covered.
Each product works on its own. Run all three and nothing about your operation stays invisible.
Quality scores it
Manual or AI-powered evaluation against your own criteria, with disputes and calibration built in.
Insights reads it
Every morning, patterns and risks surface automatically — before anyone has to go looking.
Recorder shows it
The screen evidence behind every score and every alert, ready the moment it's needed.
News from CYF.
Ready to see your whole operation clearly?
Over 140,000 users in 23 countries trust CYF. Talk to sales and build the right combination for your business.