About Us

CYF began the activities in Information Technology on 1987 in Argentina and has been established in Brazil since 1995  .

Focusing our activities for the Call Center market, doing training and developing solutions for service quality assurance & management, also working with viability studies, implementation, auditing and consulting for Call Centers in Brazil and abroad.

The know-how and expertise acquired, let it develope the most complete solution available until today in the market for Quality Monitoring & Management for Call Centers, the CYF SYSTEM.

To be recognized as the biggest global outsourcing company of quality technology solutions with low cost and easily of implementation, helping our customers to improve their quality, increase productivity, performance and reduce their running costs.

To implement an appropriate solutions for each company focusing on their interests and reduce human resources for this purpose, creating a perfect symbiosis between investiment in technology and profitability that overcome expected results.

Ethics: Acting with integrity, complying with current legislation and respecting employees, partners, customers and suppliers.
Empathy: Ability to understand customer needs and develop the best solution for them.
Flexibility: Ease to adapt and fully meet customer needs.
Quality: Commitment to quality, ensuring reliable and effective solutions focused on results.