About Us

CYF began its activities in Information Technology in 1987 in Argentina and has been established in Brazil since 1995  .

Focusing its activities for the Call Center market, doing training and developing solutions for quality assurance & management, it also worked with viability studies, implementation, auditing and consulting for Call Centers in Brazil and abroad.

The know-how and expertise acquired, let it develope the most complete solution available until today in the market for Quality Monitoring & Management for Call Centers, the CYF SYSTEM.

To be recognized as the largest global outsourcing company of quality technology solutions with low cost and ease of implementation, thus helping our customers to improve their quality, increase productivity, performance and reduce their running costs.

To implement the appropriate solutions for each company focusing on their interests and reduce human resources for this purpose, thus creating a perfect symbiosis between investiment in technology and profitability that overcome the expected results.

Ethics: Acting with integrity, complying with current legislation and respecting employees, partners, customers and suppliers.
Empathy: Ability to understand customer needs and develop the best solution for them.
Flexibility: Ease to adapt and fully meet customer needs.
Quality: Commitment to quality, ensuring reliable and effective solutions focused on results.