New view on training needs report
The agent that is the leader in failures is not always the […]
The agent that is the leader in failures is not always the […]
To facilitate the process of resetting the agent’s password, now, on the […]
We’ve made big changes to our user administration page! Now you can: […]
Previously, when moving an agent to a new supervisor team, there was […]
We inform you that as of September 1, 2022, CYF Free (our […]
When entering CYF Quality, you will notice a new icon on the […]
How to apply feedback efficiently in call center quality assurance? The evaluations […]
Extension of the “Username” field up to 100 characters. Disabled operations are […]
15 Best Practices for Speech Analytics Do you think that Speech Analytics […]
11 Tips to Improve Quality Assurance of your Call Center Learn how […]
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