New view on training needs report
The agent that is the leader in failures is not always the […]
Read moreCategory: CYF Quality Updates
Password resetting
To facilitate the process of resetting the agent’s password, now, on the […]
Read moreNew User Administration Page
We’ve made big changes to our user administration page! Now you can: […]
Read moreFind supervisors more easily
Previously, when moving an agent to a new supervisor team, there was […]
Read moreCYF Free Changes
We inform you that as of September 1, 2022, CYF Free (our […]
Read moreNow CYF can have your face!!
When entering CYF Quality, you will notice a new icon on the […]
Read moreImprovements and News in CYF Quality — April 2022
Extension of the “Username” field up to 100 characters. Disabled operations are […]
Read moreImprovement in Evaluations by agent report
Hello there, Continuing to inform you that we have another new feature […]
Read moreNew way of feedback available!
As you know, previously CYF Quality had 2 types of feedback, electronic […]
Read moreManual contact insertion in hours
Are you not aware of the news? I’ll tell you 😊 Now […]
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