Quality Report
This article introduces all the updates in CYF’s new Quality Report. With […]
Read moreArchives: Knowledge Base
Justification for Non Evaluation
In the following article we will demonstrate how to use the feature […]
Read moreProviding feedback to agents on CYF Quality
Feedback is a crucial part of the evaluation process. It ensures transparency, […]
Read moreHow to log in to CYF Quality.
Introduction. To be able to log onto CYF Quality the user […]
Read moreProductivity Report
The Productivity Report is designed to demonstrate and analyze the performance of […]
Read moreEvaluations Report
This article provides a detailed overview of the structure and functionalities of […]
Read moreCreating and editing scorecards using a blank template.
Creating forms plays an important role in a quality software solution, as […]
Read moreEvaluating in practice
Let’s us see the key components of CYF Quality that is used […]
Read moreInserting Contacts
Go to any of the following tabs on the main menu ribbon. […]
Read moreInviting users using the WIZARD
When inviting users making use of the WIZARD the following steps applies. […]
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