Make all management more efficient with our
Free Call Center Quality Assurance Software
Scorecard creation tool
Creating quality assurance scorecards shouldn’t be a hard task.
Electronic feedback sent automatically when you finish your evaluation.
Reports need to work for you, don’t spend your time working for them.
Stop creating contacts manually on your QA software, leave this task with our integrations.
Agent's screen recording
Not always just read a chat dialogue or listen to a call recording is enough to know what happened in a customer interaction. Record the agent’s screen and discover precious information.
Stealth screen monitoring
with recording built-in
See in live the agent’s screen when you want, with screen recording on-demand built in.
Stop evaluating by sample, evaluate by facts found in the calls and chats.
Optimize your routine
Stay on top of things
Users around the world
Get started now using CYF Quality
Prices based on up to 50 users.
Also exists an initial setup invest which is 2x the plan price chosen.