Creating Teams and Groups
How to create Groups or Teams in CYF Quality
Navigate to:
- Settings
- User Administration
- Click on “Create New Group”
Give the New Group or Team a name
Add a Manager to the New Group Or Team
Add a Supervisor to the New Group or Team if there is a supervisor linked to the Group or Team
Add the agents that will be part of this Group or Team.
Click on Finish. You will see the New Group or Team in the User Administration Page.
You can edit, remove or add users to this group or team at any time.
Should you need help on this topic please do not hesitate to contact us on support@cyf.com