The right suite to improve your
Call Center's Customer Satisfaction.

Rated 4.8 out of 5 stars on G2.

 4.8/5

CYF Quality

Take your quality assurance to the next level.

CYF Express

Let CYF AI evaluate the contact for you, automatically and for free.

Join CYF Community

You are not alone.
Once you start using our software platforms, meet our customer service team and learn on your own with online resources.

+ 0

Users

+ 0

Video tutorials

+ 0

Companies ensuring quality

+ 0

Used in countries

+ 0

Daily evaluations made by users

News from CYF

AI Risk Monitoring

CYF’s new Risk Monitoring replaces the sampling model with an...

November 18, 2025

New Feature Available: Enhanced Search Screen

Starting now, on the CYF operations screen, a new search...

November 5, 2025

New Feature: Menu Items Administrator

More control, security, and customization over what each user group...

August 11, 2025

How the Technology Behind AI-Powered Quality Monitoring Works

Artificial Intelligence (AI) is no longer a distant or complex...

July 11, 2025

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Performance

Analytics

Others

The right suite to improve your Call Center's Customer Satisfaction.

CYF Quality

CYF Express

Join CYF Community

News from CYF

The right suite to improve your
Call Center's Customer Satisfaction.