The right suite to improve your
Call Center's Customer Satisfaction.

Rated 4.8 out of 5 stars on G2.

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CYF Quality

Take your quality assurance to the next level.

CYF Express

Let CYF AI evaluate the contact for you, automatically and for free.

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Once you start using our software platforms, meet our customer service team and learn on your own with online resources.

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News from CYF

New Feature: Menu Items Administrator

More control, security, and customization over what each user group...

August 11, 2025

How the Technology Behind AI-Powered Quality Monitoring Works

Artificial Intelligence (AI) is no longer a distant or complex...

July 11, 2025

New CYF Homepage: More Personalization, Visibility, Control, and Results.

It’s now much easier to track the indicators that truly...

July 8, 2025

AI-Powered Quality Assurance: The Complete Guide to Optimizing Your Operation

https://youtu.be/viTTo-J4DVc Is your company still relying on manual processes for...

June 10, 2025

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The right suite to improve your Call Center's Customer Satisfaction.

CYF Quality

CYF Express

Join CYF Community

News from CYF

The right suite to improve your
Call Center's Customer Satisfaction.